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Marco A. Benavides

Certified IT Specialist


One of the prime advantages of working within a large corporation like IBM is the ability to work on projects in a number of diverse fields. For Marco A. Benavides, his role as a Certified IT Specialist, Inventor, and the Watson Customer Engagement (WCE) lead for the Global Solution Center and the Financial Services Market, has led to projects with companies in industries ranging from insurance and banking to chemicals and petroleum to the automotive industry. Responsible for the design, development, and delivery of leading edge, client-based, highly scalable solutions, Mr. Benavides has worked on everything from developing a biometric and atmospheric sensor-based employee monitoring safety system to designing automotive dashboard services to developing customer behavior analysis approaches to integrating solutions involving IBM’s Cloud and Internet of Things platforms. 


As an inventor, Mr. Benavides is responsible for the filing of seven patent application and his contributions to IBM’s Intellectual Property portfolio was recognized with an IBM First Plateau Invention Achievement Award, and a Bronze Award for most invention disclosures submitted for 2015. He was also awarded an IBM Outstanding Technical Achievement award as a result of his work in the development of the IBM Predictive Customer Intelligence and Engagement for Banking solution prototype. 

Mr. Benavides grew up in Chicago and earned his B.S. in Electrical Engineering from the University of Illinois, Urbana-Champaign on an academic scholarship as the first in his family to attend college. As a leader in the professional community, he serves as an active member of the Society of Professional Hispanic Engineers (SHPE), providing career guidance and technical leadership to undergraduate students across the United States. He is also heavily involved with the local community through his work as a volunteer educator at Malvern Elementary in McKinney ISD, Engineers Week programs, and IBM’s GIGAWOT (Girls Inspired Greatly About the World of Technology) program.

-By Vinnie Longobardo